Reference

How 8777vet Handles Your Personal Information

Your account data stays with us and is used only to run your account, process your payments through bKash, Nagad, or Rocket, and keep your sessions secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataCookie and session controlsBangladesh-eligible regions
8777vet How 8777vet Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling You Can Verify

Keeping your account data secure is an operational responsibility, not a box-tick. Here is how we approach each area of data handling.

Encryption at Every Step

Your stored data — including payment wallet numbers for bKash, Nagad, and Rocket — is encrypted both in transit and at rest. We do not hold plain-text financial identifiers.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage non-essential cookies through the cookie preference panel on the site.

Account Security and Access Logs

Every login to your account is logged with a timestamp and device fingerprint. If we detect a login from an unrecognised device, we send an OTP verification step before access is granted.

Data Retention and Deletion

Account records are kept for the period required under applicable financial obligations. Once that period ends and your account is closed, personal data is deleted or anonymised in line with our retention schedule.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Account Privacy Requests

Send your data access or deletion request directly through your account dashboard under the privacy settings tab. We respond to every confirmed request.

Live Chat Support

Our live chat channel handles privacy queries alongside account and wallet questions. Start a chat session from the platform and select the data or privacy topic.

Email Data Team

For detailed requests — including data exports, correction of stored details, or questions about your bKash and Nagad records — write to our dedicated privacy contact address listed in your account settings.

What You Most Often Ask About This Policy

These are the questions we get most often from account holders in Bangladesh about how their data is managed, stored, and accessed.

Yes, but only in encrypted form and only to process your deposits and withdrawals. Your wallet number is never shared with third parties outside of the payment processor handling your transaction.

You can submit a data access request through your account dashboard or by emailing our privacy contact. We will compile and send you a summary of the personal data linked to your account.

Retention periods are set by applicable financial and legal requirements in your region. Once those obligations are met, your personal data is deleted or anonymised. The exact period depends on local law.

Access to your personal data is restricted to the teams that need it — account verification, payments, and fraud prevention. We do not give broad internal access to customer records.

Your Rocket transaction reference is logged for reconciliation and dispute resolution only. It is not used for marketing, not shared beyond the payment processor, and not retained beyond the required financial period.

Submit a correction or deletion request via the privacy settings section in your account, or contact our support team through live chat. We aim to confirm and action verified requests promptly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.